Piano Gallery will ship your piano within 1-3 business days of your order. Our shipments are sent via LTL (less than truckload) carriers. The carrier will contact you to schedule your delivery.
Deliveries covered under our “Free Shipping” program are made to the front door or garage located on a first floor with no steps. “Free Shipping” is only available in the lower 48 contiguous states. For residents outside this area, please call or chat with us for a customized quote for shipping.
We also can accommodate deliveries requiring stairs, freight elevators, or any other special circumstances, please chat with us prior to making your purchase as additional fees will apply.
In-home delivery options are also available. In-home delivery includes putting the piano in the home, in the room you desire (ground floor), and the pallet hauled away. In-home delivery does not include assembly of your piano.
NOTE: Nationwide Free delivery does not pertain to preowned instruments, nor any accessories bought individually or al-a-carte. If you buy any accessories at the time of purchase of any online instrument that comes with free nationwide shipping, we will include nationwide shipping for the accessory or accessories for free.